Frequently Asked Questions
- Registering Max Secure Anti Virus
- How to Use Max Secure Anti Virus
- What are threat definitions?
- What is the use of Export Log button?
- Video Tutorials
- Sales and Purchase Enquiries
- General Issues
- System Requirements
- How to Uninstall Max Secure Anti Virus?
Registering Max Secure Anti Virus
- How do I Register Max Secure Anti Virus?
- What is the Registration Number?
- I have purchased the software but have not received my Registration Number?
- I have lost my Registration Details.
- How do I find my Registration Details.
- How do I find my Registration Details.
- Max Secure Anti Virus subscription has expired earlier than expected?
- How to get the Voucher log?
- How to renew my subscription of Max Secure Anti Virus?
- How do I configure other Firewall or Internet Security Suite for Max Secure Anti Virus?
Sales and Purchase Enquiries
- What is the cost of Max Secure Anti Virus?
- Cost of Max Secure Anti Virus in different currencies other than US Dollars?
- What value do I get for my money?
- Why is "Registered copy" better than evaluation version?
System Requirements for Max Secure Anti Virus
- What are the System Requirements for Max Secure Anti Virus?
- Which browsers are supported by Max Secure Anti Virus?
- Which operating systems are supported by Max Secure Anti Virus?
- Which languages are supported by Max Secure Anti Virus?
- What are prerequisite to enable Max Secure Firewall on the Windows 2000 Professional, Windows 2000 Server and Windows 2000 Advanced Server?
- What are prerequisite to enable Max Secure Firewall on the Windows Vista Business 32 bit?
How to Use Max Secure Anti Virus
- How do I scan?
- How to remove detected threat entries?
- Why should I delete the cleaned threats?
- Should I restart the machine after cleaning threat entries?
- What is the Export Log option and when should I use it?
- What is a Max Shield?
- How do I schedule a scan in Max Secure Anti Virus?
- How to do Live Update?
- What is the Exclude Option and when should I use it?
- How to use the Settings tab in Max Secure Anti Virus?
- When and how should I use the Registry Fix option?
- How to disable Max Secure Anti Virus from running at the startup?
- What is the meaning of Threat levels?
- What is a Scan Statistics?
- What is a Max Secure Threat Research Community?
- How to set Language preference for Max Secure Anti Virus?
- What is Max Secure Firewall?
- How to enable Gaming Mode in Max Secure Anti Virus?
General Issues
- How to install language pack and required font to view Hindi Version of Max Secure Anti Virus?
- I am not able to do the live updates/ I get error while doing the live updates.
- Which Max Secure Anti Virus files will have to configure for other Internet security suite or Firewall?
- Full Scan is taking very long time.
- I am having difficulty in browsing some of the websites.
- When I click on the Max Secure Anti Virus Icon the application does not open?
- How do I block pop-ups?
- I have multiple operating systems on the same PC. Can I use the Max Secure Anti Virus on both the operating system and how?
- I am not able to browse the Internet after I have cleaned the detected threats?
- How to get IP Address?
- Getting pop-up - 'Suspicious Network connection was established to the x.x.x.x. Max Secure Anti Virus has terminated the connection', what to do?
- I am unable to send Export Log.
- How to disable sound notifications?
- How to allow FTP port in Windows Firewall?
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Customer Speaks
"Max Secure Rocks! Your software destroyed a particularly nasty hijacker program that took over my browser and continuously posted bogus security alerts and pop-ups. Thank you."
Matthew W.
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